At this unprecedented time, the hospitality industry is being hit particularly hard by coronavirus (COVID-19). As a result, consumers require greater reassurances than ever regarding the precautions you are taking to ensure the cleanliness of your food, utensils and kitchen. This starts with good front of house practices.
Keep hands clean with sanitisers
Placing a bottle of hand sanitiser at the entrance to your establishment is one of the simplest yet most effective ways to show diners that cleanliness is top of your agenda. As an extra precaution, you can also provide sanitiser wipes for the table.
Tell diners what you’re doing to keep them safe
Be vocal about the measures you’re taking to keep the virus at bay. Place a statement on your website or in your menu letting your customers know what you are doing. Remind your staff of their responsibilities and the latest government advice.
Buffets or self service
If you have open food displays or buffets then these need to be monitored closely, so consider having a member of staff dedicated to serving your customers at this time. This will limit the potential contamination of your service equipment and the risk of physical contamination of the food.